Terms Of Service
Welcome to CortiezOfficialShop. The terms “we”, “us” and “our” refer to CortiezOfficialShop. CortiezOfficialShop operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
The following terms and conditions, along with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, and you consent to allow any of your minor dependents to use the Services through devices you own or manage.
To use the Services, including browsing the store or making a purchase, you may be required to provide information such as your name, email address, billing details, payment information and shipping address. You represent and warrant that all information you provide is accurate, current and complete, and that you have the right to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account. You may not transfer, sell, or assign your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products accurately on our website. However, colours, prints or product details may differ slightly depending on your device settings.
We do not guarantee that the appearance, quality or description of any product will fully meet your expectations.
All product descriptions, pricing and availability may be changed at any time, without notice. We reserve the right to discontinue any item at any time or limit quantities sold to any person, geographic region or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. CortiezOfficialShop reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance.
Your payment must be processed before your order can be accepted. Please review your order before submitting it, as cancellation requests may not be possible once processing has begun.
If we decline or cancel your order, we will attempt to notify you using the email, billing address or phone number provided during checkout.
Your purchases are subject to our Refund Policy.
You represent that your purchases are for personal use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, promotions and discounts are subject to change without notice. The price you pay will be the price displayed at the time of purchase and confirmed in your order email.
Prices listed do not include shipping charges, taxes, or customs/import fees unless otherwise stated.
You agree to provide current and accurate purchase and account information. You must keep your billing details, email address and payment information up to date so we can process your orders and contact you when necessary.
You represent and warrant that:
The payment information you provide is accurate and complete.
You are authorised to use the payment method.
Your payment will be honoured by the issuing provider.
You will pay all applicable charges, including taxes and shipping fees.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once items are transferred to the shipping carrier, risk of loss passes to you.
Please refer to our Shipping Policy for full details.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services—including text, images, graphics, logos, product descriptions, layout and design—is owned by CortiezOfficialShop or its licensors and is protected by copyright, trademark and other intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, modify, publish, distribute, display, or create derivative works from any part of the Services without our prior written permission.
All trademarks, logos and brand names displayed on the Services belong to CortiezOfficialShop or their respective owners. You may not use them without prior written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no control. You acknowledge that such tools are provided “as is” and “as available” without warranties or conditions of any kind.
Your use of third-party tools is at your own risk, and you should ensure you understand the terms and privacy policies of any third-party provider.
Future new features or tools added to the Services will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites.
Your use of third-party websites is at your own risk. You should review the policies and terms of any third-party site before engaging in transactions with them.
SECTION 9 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, which can be viewed on our website.
By using the Services, you acknowledge that you have read and agree to our Privacy Policy.
SECTION 10 – FEEDBACK
If you submit feedback, suggestions, reviews or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, modify, publish and distribute such Feedback for any purpose.
You represent that you own or have rights to the Feedback and that it does not infringe any third-party rights.
We may remove or edit Feedback that violates these Terms or is unlawful, offensive or harmful.
SECTION 11 – ERRORS AND INACCURACIES
Occasionally, information on the Services may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions or availability. We reserve the right to correct errors and update information at any time without prior notice.
SECTION 12 – PROHIBITED USES
You may not use the Services for any unlawful, harmful or abusive purposes. This includes:
Violating any law
Infringing intellectual property rights
Harassing or harming others
Submitting false or misleading information
Sending spam or malicious code
Attempting to breach security features
Collecting personal data of others without consent
We reserve the right to suspend or terminate your access if you violate any part of these Terms.
SECTION 13 – TERMINATION
We may terminate your access to the Services at any time, without notice, if we believe you have violated these Terms. You remain responsible for any payments due up to the time of termination.
Sections that logically survive termination will continue to apply.
SECTION 14 – DISCLAIMER OF WARRANTIES
The Services and all products offered are provided “as is” and “as available,” without warranties of any kind. We do not guarantee that the Services will be uninterrupted, timely or error-free.
Some jurisdictions do not allow the exclusion of implied warranties; therefore, these exclusions may not apply to you.
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, CortiezOfficialShop, its owners, employees, partners and service providers shall not be liable for any indirect, incidental or consequential damages, including loss of profits, data or savings, arising from your use of the Services or products.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless CortiezOfficialShop and its affiliates, employees and partners from any claims arising from your use of the Services, your breach of these Terms, or your violation of any law or third-party rights.
SECTION 17 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will continue in full force.
SECTION 18 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any right under these Terms does not constitute a waiver.
These Terms, along with any policies posted on our website, constitute the entire agreement between you and us.
SECTION 19 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may transfer or assign our rights without notice.
SECTION 20 – GOVERNING LAW
These Terms are governed by the laws of England and Wales. Any legal action will take place in UK courts.
SECTION 21 – CHANGES TO TERMS
We may update or change these Terms at any time by posting the new version on our website. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
SECTION 22 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
